Choose a practitioner, pick a time that suits you, and book an online counselling session. No referral required.
You choose the practitioner rather than being assigned one. Every profile states qualifications, professional body, approach and starting rate before you book.
No referral is needed to book. A referral and a GP Mental Health Treatment Plan are only required to claim a Medicare rebate, which applies to registered psychologists and AASW-accredited mental health social workers.
Times are shown in your own timezone with the practitioner's named beside it whenever the two differ, so a session cannot quietly land an hour out. Sessions are held over a secure connection with a join link; there is nothing to install.
Some practitioners offer a free introductory call before any paid session, and some offer a reduced fee where the standard rate would be the reason someone does not come.