A free directory listing, telehealth, bookings, secure client messaging, clinical forms and Stripe payouts. Bookings are free for your first three months, then A$25 a month. Every practitioner checked before listing.
Groundpath gives an independent Australian counsellor, social worker or mental health practitioner the things a private practice needs and would otherwise buy separately: a public profile in the directory, online bookings with calendar sync, secure client messaging, clinical forms and assessments, and session payments through Stripe Connect.
Where a session payment is collected through groundpath, groundpath takes 5% + A$1.00 of that payment and pays Stripe’s processing fee from it. The subscription is separate.
Every practitioner is checked by groundpath before they are listed. Psychologist is the one hard gate: it is a protected title and AHPRA registration is required by law, so a psychologist is listed only after groundpath has checked their registration on the public AHPRA register, and again after each annual renewal.
Social work and counselling have no legal registering body in Australia, so membership of AASW, ACA or PACFA is offered rather than demanded. Where a practitioner holds one, the body is always shown so a client can check it at source; whether the number is displayed is the practitioner's choice.
Insurance is asked for where the profession calls for it and is deliberately not badged on a profile. A certificate proves cover on the day it was issued, and a permanent badge would claim ongoing knowledge groundpath does not have.